Refund Policy

Thank you for shopping at StylesbyAlicia. We want you to love your purchase, but if for any reason you're not completely satisfied, we're here to help. Please review our friendly refund policy:

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1. Easy Returns: You can return any unworn, unwashed, and undamaged items within 7 days of receiving your order for a full refund or store credit. We want you to find the perfect fit!

2. Non-Returnable Items: For hygiene reasons, certain items such as intimate apparel and swimwear are non-returnable unless they are defective. Please double-check sizing and suitability before purchasing.

3. Return Process: To start a return, simply contact our customer service team at alice@stylesbyalicia.org We’ll guide you through the process and provide you with a prepaid return shipping label for your convenience.

4. Quick Refunds: Once we receive your returned item, we’ll process your refund or store credit within 5-7 business days. You’ll receive a confirmation email once your return is processed.

5. Exchanges Made Simple: If you’d like to exchange an item for a different size or color, just let us know, and we’ll assist you in making the swap. We’ll cover the shipping costs for the new item.

6. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will take care of the return shipping and ensure you get the right item or a replacement.

7. Customer Satisfaction: Your satisfaction is our priority! If you have any concerns or need assistance, please reach out to us. We're here to help!

8. Policy Updates: We may update this policy from time to time. We encourage you to review it periodically for any changes.

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By shopping with us, you agree to this refund policy. Thank you for supporting StylesbyAlicia!